5 Jobs in Mesa, AZ
OrthoArizona is Hiring a Patient Services Representative Near Mesa, AZ
- Greet patients and visitors in a prompt, courteous, and helpful manner, responding to routine requests for information.
- Answer phones in a prompt, courteous and helpful manner, screening, and routing calls as needed, create phone notes in the patient electronic medical record, and/or providing information to patients.
- Schedule provider appointments correctly and accurately pursuant to provider scheduling protocols. Notify patient of appropriate/required arrival time for appointment (based on type of appointment) and of required items to bring to appointment (insurance cards, photo ID, etc.), ensures proper authorization and / or valid referral documentation has been received and reviews scheduled appointments to include appointment date, time, location, and provider.
- Register patients to include, obtaining prior authorization, verify insurance eligibility and benefits, scanning patient ID and insurance card, taking patients pictures in EMR, confirming patient demographics and paperwork for accuracy and completion.
- Obtain prior authorization as needed, for referral orders and documents the authorization status in medical record.
- Collect patient account balances, co-insurance, and copays, deductibles or estimates self-pay rates; prepares daily batch, deposits, etc.
- Interact with patients, family members, visitors, and members of the health care team; directs patient questions and/or complaints to appropriate department; keeps patients informed; maintains efficient patient flow during the check-in and check-out process; checks in outside vendors.
- Schedule patients for follow-up office visits or procedures, log no-show appointments; assists in scanning.
- Maintain and organizes lobby area at the end of the day; opening and closing duties.
- Assist with proper routing of incoming faxes and documents.
- Maintain medical records.
- All other duties as assigned.
- Excellent customer / patient service.
- Knowledge of medical terminology.
- Working knowledge of computer programs.
- Excellent written and verbal communication skills.
- Understand/Perform training on practice management software.
- Continue to expand knowledge of practice management software as updates occur.
- Follow all Standard Operating Procedures.
- Schedule flexibility to include extended hours coverage Monday through Saturday.
- Robust paid time off package including, sick time, holidays, & paid time off!
- Medical - including a plan with 100% employer coverage- a $585 monthly value.
- Health Savings account company contributions.
- Dental & Vision insurance.
- Company paid life insurance policy the option to purchase additional benefits to protect you from what life throws at you.
- 401(k) with a company contribution profit sharing!
- Pet insurance.
- ID Theft protection & Legal assistance.
Job Summary
Full Time
Ambulatory Healthcare Services
$35k-42k (estimate)
11/10/2023
06/29/2024
orthoarizona.org
SCOTTSDALE, AZ
200 - 500
2010
BRAD R BRUNS MD
$5M - $10M
Ambulatory Healthcare Services
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About OrthoArizona
OrthoArizona includes more than 70 premier orthopedic specialists. Our physicians specialize in diverse areas of orthopedic care including sports medicine, joint replacement, spine treatment, hand surgery, foot and ankle care, workers compensation and trauma care. Formerly known as OSNA, OrthoArizona has more than 30 offices throughout the Valley that focus on top care, compassion and exceptional customer service.
The job skills required for Patient Services Representative include Scheduling, Health Care, Patient Flow, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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